Key Takeaways from Our Terms & Privacy Policy

1. We don’t sell your personal data. We do not sell your personal information or share it for cross-platform advertising.
2. Your conversations may be used for research — but not in a personally identifiable way. We may analyze and share insights from your activity on the platform, but only after removing information that could identify you.
3. Conversations on Sandbox are private by design. You can’t share or post conversations outside the platform without your conversation partner’s permission. This helps create a space for more open, honest dialogue.
4. You have control over your data. You can request access to, correction of, or deletion of your personal information, and you can opt out of marketing or research communications.
5. There are clear rules to keep the platform safe. We prohibit harassment, abuse, illegal content, and misuse of the platform—and we enforce these rules.
Bottom line: We aim to protect your privacy, use data responsibly to improve the platform, and create a space where people can engage in thoughtful, good-faith conversations.

Last Updated: April 13, 2026

Sandbox Ideas, LLC (“Sandbox,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information that we obtain through our website, the Sandbox app, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to the terms of this Privacy Policy.

If you do not agree with this Privacy Policy, you must not use the Services. We may update this Privacy Policy from time to time, and any changes will be effective when posted on our Services. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

This Privacy Policy includes the following sections:

  1. Information We Collect
  2. How We Use Your Information
  3. No Sale of Personal Information
  4. How We Share Your Information
  5. Your Rights and Choices
  6. Cookies and Tracking Technologies
  7. Data Security
  8. Data Retention
  9. International Data Transfers
  10. Third-Party Links and Services
  11. Children’s Privacy
  12. Changes to this Privacy Policy
  13. Contact Information

1. Information We Collect

We collect various types of information from and about users of our Services, including:

A. Information You Provide to Us:

  • Personal Information: When you create an account, sign up for newsletters, or otherwise interact with the Services, we may collect personal information, such as your name, email address, phone number, physical address, and payment information.
  • Content Information: We collect the content you provide when using the Services, such as text, images, and other files you upload, as well as content from private conversations you conduct within the Services.
  • Communications: If you contact us directly, we may receive additional information about you, such as the content of your communication and any attachments you provide.

B. Information We Collect Automatically:

  • Usage Information: We collect information about your activity on the Services, including your IP address, device type, operating system, browser type, browsing behavior, referring URLs, access times, and pages viewed.
  • Location Information: We may collect information about your general location (e.g., IP address) to provide location-based services.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other tracking technologies to collect information about your use of the Services.

C. Information from Third Parties:

  • We may receive information about you from third parties, such as social media platforms, partners, or service providers, including demographic information and information about your interests and activities.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve the Services;
  • Process your transactions and manage your account;
  • Communicate with you about the Services, including responding to your inquiries and providing customer support;
  • Personalize your experience and provide content, features, and advertisements that match your interests;
  • Monitor and analyze usage trends and activities in connection with the Services;
  • Detect, prevent, or investigate security breaches, fraud, and other illegal or unauthorized activities;
  • Comply with legal obligations and enforce our terms and policies;
  • Carry out any other purpose for which the information was collected, in accordance with your consent.

3. No Sale of Personal Information. 

Sandbox does not sell Personal Information. Sandbox also does not share Personal Information for cross-context behavioral advertising, as those terms are defined under applicable privacy laws. If our practices change, we will update this Privacy Policy and provide any required notices and choices before engaging in any activity that would be considered a sale or sharing of Personal Information

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to your information to carry out work on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer support.
  • Business Transfers: If Sandbox is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that business transaction.
  • Legal Compliance: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect the rights, property, or safety of Sandbox, our users, or others.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.
  • Aggregated or De-Identified Information: We may create de-identified or aggregated data from Personal Information in a manner intended to remove information that reasonably identifies you. We may use such de-identified or aggregated data for analytics, product improvement, quality and safety, and research purposes, and we may disclose it to third parties to support those purposes.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Disclosure: You may have the right to request that we disclose information about our collection, use, and disclosure of your Personal Information.
  • Access: You may have the right to request that we provide access to or a copy of certain Personal Information.
  • Correction: You may have the right to request that we correct inaccurate Personal Information.
  • Deletion: You may have the right to request that we delete your personal information, subject to certain legal exceptions.
  • Opt-Out of Marketing Communications: You may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
  • Cookies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the Services may not function properly if cookies are disabled.

You may submit a request by emailing support@sandbox.app. We may take steps to verify your request before responding. We will respond within the timeframes required by applicable law.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your use of the Services. This helps us understand your preferences, improve your user experience, and provide targeted content and advertising.

  • Cookies: Cookies are small data files stored on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until you delete them) to provide a more personalized experience.
  • Web Beacons: Web beacons (also known as pixel tags) are electronic images that may be used on our Services or emails to deliver cookies, count visits, and understand usage.
  • Do Not Track Signals: The Services do not currently respond to “Do Not Track” browser signals, and we do not alter our data collection or use practices when we receive such signals.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law. We may also retain your information for legitimate business purposes, such as resolving disputes, enforcing our agreements, or complying with legal obligations.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. By using our Services, you consent to the transfer of your information to countries outside your country of residence, including the United States.

10. Third-Party Links and Services

Our Services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices or the content of such third parties. We encourage you to review the privacy policies of any third-party websites or services before providing any personal information.

11. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe that we might have any information from a child under 13, please contact us using the information provided below.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our Services and update the “Last Updated” date. Your continued use of the Services after any changes are posted will constitute your acceptance of the new policy.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sandbox Ideas, LLC

legal@sandbox.app